How We Handle Your Personal Data

When you open a 1King account and continue using it, certain personal information is collected. This page explains what data is requested, why it is needed, and how the verification process works. It reflects only what applies to your account activity here.

Basic Contact Information

During registration you provide either a phone number or an email address. Phone verification is mandatory and confirms that the account belongs to a real, identifiable person. The same contact details are used for bonus claims and account-related notifications.

Keeping your contact information accurate and current helps the verification steps move without delay; incorrect details can slow down the process.

Identity Verification (KYC) Documents

Before a withdrawal can be processed, identity verification is required. This typically means a colour copy of the first two pages of your passport, plus any residency stamp, or a colour copy of a national ID card. In some cases a driving licence copy and a utility bill as proof of address may also be requested.

Alongside document checks, a short video verification call with a specialist may be offered as an additional option; the language of the call is communicated in advance. This step complements, rather than replaces, document-based verification.

The exact documents requested can vary depending on your account's history — some accounts only need a single ID document, while others may be asked for an additional one. Submitting documents that are clear, uncropped, and legible helps the verification team review them without unnecessary back-and-forth.

Why This Data Is Processed

The information collected is processed for account verification and fraud prevention purposes. Identity checks are needed to enforce the 18+ age requirement and to confirm your identity before a withdrawal is released.

The same documents also support enforcement of the one-account rule — they help determine whether a single person, device, or payment account is linked to more than one membership. You can read the full scope of this rule on the terms page.

This approach aligns with the general verification practice used by platforms operating under the Curaçao Gaming Authority's (CGA) LOK framework. Identity checks protect both the player and the platform from the risks created by unverified accounts.

If Verification Is Not Completed

If requested documents are not provided or verification is not completed, pending bets may be cancelled, deposited amounts may be reversed, or the account may be restricted. These measures exist to prevent unverified accounts from being used to abuse the bonus or payment system, not as a personal penalty.

Submitting clear, legible, and current documents helps avoid this kind of delay.

Protecting Your Account Credentials

Your username and password are personal to you and should never be shared with anyone else. Sharing account access both weakens your data security and breaches the one-account rule.

Keeping your password private ensures that the data attached to your account stays under your control. If you notice suspicious access, it is worth reviewing your account's activity.

A Brief Note on Cookies

The site may store a limited amount of technical information in your browser to keep your session active and to run basic functions. This information is kept separate from your identity verification data and is only used to keep the site working correctly. You can restrict this through your browser settings, though some functions — such as staying logged in — may not work as expected if you do.

Questions About Your Data

For general information about your account, visit our homepage.

For background on the platform, see the about us page. This policy may be revised during 2026 as the verification process is updated.